A burst pipe won’t leave a voicemail. TREC answers every call, day or night, books the job and texts you the address and the problem. Backed by a live call centre since 2004. From $16.99 a month.
Hear it handle a call for a business like yours.
The 2am emergency goes to whoever answers. It’s the best job of your week, and the customer keeps dialling until somebody picks up.
You’re under a sink with wet hands. The phone rings out. That customer is already calling the next plumber.
Missed-call text-backs don’t hold a conversation. A text that says “sorry we missed you” doesn’t stop a leak. They wanted someone to say “we’re on the way.”
Slide the dials. This is what's quietly leaving every month while you're busy doing the work.
TREC handles the call. Your calendar, your CRM, and your crew handle everything after.
Busy, after hours, or three rings in, the call rolls to your TREC number and gets answered like a person would answer it.
Knows your hours, services, and pricing. Books straight into your calendar. Routes emergencies to you or your on-call number.
TREC has run a live call centre since 2004. Want a person on some of your calls? We can add live agents. Nobody else in this category can say that.
Services, hours, pricing, booking link. We build the agent's script around it. Up to 10 hours of setup included.
Busy, after hours, or after three rings. Five-minute setup. You keep your number.
Every call logged and transcribed. You get a text with name, number, job, and time the moment it's booked.
Faster than any receptionist, and it never puts anyone on hold. Unlimited calls at the same time.
The highest-intent customers call after hours. That's when you're losing them now.
Nothing to learn, nothing to configure. It runs in the background. You get a text when a job is booked.
| Answering service Ruby, Smith.ai | AI-only apps | TREC | |
|---|---|---|---|
| Monthly | $235 to $375 | $59 to $99 | From $16.99 |
| Answers at 2am | Hold times at peak | Yes | Yes, every call answered at once |
| Sounds human | Yes, it is one | Robotic on hard questions | Human-grade voice, sub-second |
| When the AI can't handle it | N/A | Nobody | Live agents available. Call centre since 2004. |
| Setup | Vendor managed | You do it | Done for you |
The only AI receptionist with a 20-year human call centre behind it.
10 free minutes, no card needed. Then choose a plan.
Not sure which plan? Start with the 10 free minutes.
The AI is new. The people behind it aren't. TREC Consulting has run live call centres for 20 years.
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A dance studio · placeholderNo. Callers talk to it like a receptionist. get a demo and judge for yourself.
You set the rules. Emergencies ring through to you or your on-call number. And if you want a person on some calls, TREC can add live agents from its call centre.
No. You keep your number and forward it when you're busy or closed.
Same week. We configure your hours, services, FAQs and booking link.
Billed per minute at your plan's rate: $0.50 on Starter, $0.40 on Premium, $0.30 on Scale.
Tell us where to reach you and we’ll set up a demo for your business.
Hear it answer a call for a business like yours. Then decide.
